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Writer's pictureCaitlin Baird

updated OSK slides: ch 0-5, 9

Download the welcome/course outline slides:


The below lecture slides cover the following:

  • Intro to Administration

  • Chapter 1: Human Relations

    • the Canadian Workplace*

  • Chapter 2: Diversity and International Relations

  • Chapter 3: Management of Work, Time, and Resources

  • Chapter 4: Research

    • Introduction to Citations*

    • Academic Integrity*

  • Chapter 5: Organization Structure

  • Chapter 6: Front-Line Reception*

  • Chapter 7 & 8: Intro to the Internet*; Intro to Cybersecurity*

  • Chapter 9: Mail

  • Chapter 10 & 11: filing rules, project management*

*Indicates that slides are available separately from below file. Please locate via your Daily Schedule or Course page.


Download the lecture slides for chapters 0-9:


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