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Writer's pictureCaitlin Baird

OSK glossary for Exam A

As you know, you will receive a blend of Exams A (Practice Midterm) and B (Practice Final). Below are all the terms given as answer options for the matching sections on Exam A. Compare to your study guide for some hints on which terms will be the right choices. There will be 30 correct answers.


Agenda

Broadcast

Coding

Communication

Control

Cross-referencing

Cultural Shock

Daily Mail Record

Drawee

Drawer

Duplexing

Efficiency

Electronic Money Transfer

Filing

Indexing

Itinerary

Minutes

Numeric filing

Organization chart

Record of accession

Relative index

Retention

Reviewing

Routing slip

Sorting

To Do List

Transferring

Transmittal sheet

Visible filing

Web 2.0

Webcasting

Zero Plus Dialing

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