Information Technology Communication Bulletin
#20042022-1 – Service Interruption – Connectivity Issues at CS Data Centre
Description
Outages with internet services at the CS Data Centre has caused outages or disruption with IT infrastructure. The outage is affecting some services that rely on the data center for operations.
Your patience is greatly appreciated as Information Technology department are actively working with internet service providers and technicians to have this issue resolved as soon as possible.
Date: Wednesday, 20 April 2022 from ~7:00 AM PST
Services Affected
Services that are affected may include, but are not limited to:
Internet connectivity via wired ethernet or Wi-Fi at all locations
External calls with the Cisco phone system (physical phones and software phones)
Global Protect Virtual Private Network services (VPN)
Access to Finance and accounting platforms such as SPAR and CorpVDI
Software licensing on company-owned machines
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